Thursday, December 30, 2010

We are very happy with the service, and highly recommend

For several years we have been working with the same provider to transcribe our depositions, case notes, interviews and field reports. In early 2010, we decided to evaluate our options. After discovering Idictate, we liked what we heard and decided to test their service.

After testing for a few months we polled our attorneys and field investigators, we found that the responses were all extremely positive and more. The turn-around time to get the files back was far more impressive than we had expected and were used to.

Although we normally opt for their "standard" delivery, their "rush" service returns files quite quickly. (Many of our files are rather large). In addition, the accuracy of the transcripts has been perfect.

Based on these internal comments, we made the decision to have Idictate transcribe all of our files across all of our offices.

Lastly, I have found their customer support to be extremely responsive to our needs and requests. And it probably wouldn't hurt to add that the change to Idictate is saving us a lot of money as well.

I could go on and on, but let me close by saying that we are very happy with the service, and highly recommend Idictate.


Wednesday, December 1, 2010

I now use and recommend iDictate for all my transcription needs.

I recently completed a 30 hour Mobile marketing webinar series for a large marketing association. They had promised their members transcripts of every word I spoke during these live trainings. I assumed this association had a good transcription service at-hand and agreed to proof the transcripts when done. OMG! Upon receiving the files I found myself in proofing-hell; one of every 10 transcribed words was unrecognizable... for crying out loud, if anyone read this transcript, they'd think English was my second or third language; even my name was misspelled.

I quickly convinced this client to switch to iDictate. In short order this massive transcription project was delivered almost flawless... even my Uhms and Ahs were removed. I now use and recommend iDictate for all my transcription needs.

Dan Hollings
Internet & Mobile Marketing Strategist